Troubleshooting – Precision Medical PM4150 EasyPulse Portable Oxygen Concentrator (POC) User Manual
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Troubleshooting
Visual Indicator/Problem
Audible Alarm Probable Cause
Remedy
The last LED on the internal Battery Level
Indicator turns red
Repetitive beep
Internal battery has
dropped below 15%
charge remaining
Connect the POC to the AC Power Adapter, DC Power
Adapter, or external battery pack
The last LED on the internal Battery Level
Indicator flashes red
Repetitive beep
Internal battery has
dropped below 5%
charge remaining
1. Connect the POC to the AC Power Adapter, DC
Power Adapter, or external battery pack
2. Change to alternate oxygen source if power source
is not available
Amber alarm indicator is illuminated and
setting number is not flashing during
inhalation to signal a detected breath
Repetitive beep
No breath detected for 1
minute
1. Verify the cannula is not kinked
2. Verify the cannula is properly connected to oxygen
outlet
3. Verify the cannula is properly positioned in the nose
Red alarm indicator is illuminated and
setting number is not flashing during
inhalation to signal a detected breath
Repetitive beep
No breath detected for 2
minutes
1. Verify the cannula is not kinked
2. Verify the cannula is properly connected to oxygen
outlet
3. Verify the cannula is properly positioned in the nose
4. If alarm persists change to alternate oxygen source
and contact your Equipment Provider
Amber alarm indicator is illuminated Repetitive
beep
Breath rate exceeding
35 breaths / minute
Reduce level of activity to allow breath rate to slow
Red alarm indicator is illuminated Repetitive
beep
Breath rate exceeding
35 breaths / minute for
longer than 1 minute
1. Reduce level of activity to allow breath rate to slow
2. If alarm persists, change to alternate oxygen source
and contact your Equipment Provider
Red alarm indicator is illuminated, device
is not running and setting numbers 1 & 2
are flashing
Repetitive beep
Abnormal compressor
operation detected
1. Turn the POC to the “Off” position.
2. Turn the POC back “ON” to prescribed setting
3. If alarm persists, change to alternate oxygen source
and contact your Equipment Provider
Red alarm indicator is illuminated, device
is not running and setting numbers 1& 3
are flashing
Repetitive beep
Internal battery is
outside its operating
temperature range
1. Turn off the POC and disconnect any power
supplies
2. Check that the inlet filter is clean
3. Ensure inlet and exhaust vents are not blocked in
any way
4. Verify you are operating the POC within the
specified operating temperature range.
5. It may be necessary to allow the POC to warm up or
cool before turning back “ON”
Red alarm indicator is illuminated, device
is not running and setting numbers 1& 4
are flashing
Repetitive beep
Motor is above its
maximum operating
temperature
1. Turn off the POC
2. Check that the inlet filter is clean
3. Ensure inlet and exhaust vents are not blocked in
any way
4. Verify you are operating the POC within the
specified operating temperature range
5. It may be necessary to allow the POC to cool before
turning back “ON”
Red alarm indicator is illuminated, device
is not running and setting numbers 1& 5
are flashing
Repetitive beep
Pressure outside of
normal operation
1. Turn the POC to the “Off” position
2. Turn the POC back “ON” to prescribed setting
3. If alarm persists, change to alternate oxygen source
and contact your Equipment Provider
Red alarm indicator is illuminated, device
is not running and setting numbers 2 & 3
are flashing
Repetitive beep
fan malfunction
1. Turn the POC to the “Off” position
2. Turn the POC back “ON” to prescribed setting
3. If alarm persists, change to alternate oxygen source
and contact your Equipment Provider
Red alarm indicator is illuminated, device
is not running and setting numbers 2& 4
are flashing
Repetitive beep
failed electrical
connection
1. Turn the POC to the “Off” position
2. Turn the POC back “ON” to prescribed setting3. If
alarm persists, change to alternate oxygen source
and contact your Equipment Provider
Amber alarm indicator is flashing and
device is running
NA
Service Needed
1. Continue to use POC
2. Contact Equipment Provider
Red alarm indicator is flashing and device
is running
NA
Service Needed
1. Switch to another source of oxygen
2. Contact Equipment Provider