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Service & spare parts customer care – Electrolux EMS2685 User Manual

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SERVICE & SPARE PARTS

CUSTOMER CARE

In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact
your local Service Force Centre by telephoning:

08705 929 929

Your telephone call will be automatically routed to the Service Force Centre covering your post code area.

For the address of your local Service Force Centre and further information about Service Force, please visit
the website at www.serviceforce.co.uk.

For Customer Service in Ireland please contact us at the address below:

Electrolux Group (Irl) Ltd
Long Mile Road
Dublin 12
Republic of Ireland

Tel: + 353 (0)1 4090753

Email: [email protected]

Before calling out a technician, please ensure you have read the details under the heading ‘Something Not
Working.’

When you contact the Service Force Centre you will need to give the following details:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The model and serial number of the appliance (found on the rating plate).
5. The purchase date

Please note that a valid purchase receipt or guarantee documentation is required for
in-guarantee service calls.

For general enquiries concerning your Electrolux appliance or for further information on Electrolux
products, please contact our Customer Care Department by letter or telephone at the address below or
visit our website at www.electrolux.co.uk.

Customer Care Department
Major Appliances
Addington Way
Luton
Bedfordshire
LU4 9QQ

Tel. 08705 950950 *
* Calls may be recorded for training purposes.

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