Problem solving, Problem cause solution – Eureka 2900 Series User Manual
Page 9

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PROBLEM SOLVING
NOTE: Turn off the switch and unplug the electrical cord before servicing.
PROBLEM
CAUSE
SOLUTION
Motor will not start.
Electric Plug
q
Push plug securely into outlet.
q
Try another outlet.
q
Check circuit breaker.
Motor suddenly stops.
Thermal Cut Off
q
Page 2.
Does not clean the carpet or floor.
Filters
Dust Bag
Hose
Belt
Brushroll
q
Clean or replace the filters.
Hint: If picking up
fine dust, the filters may
not look dirty but a
fine substance tends to reduce suction when it
blocks the airflow through the filter(s). Page 5.
q
Replace the dust bag with a new dust bag.
Page 6.
q
Be sure the dust bag is properly seated into the
cleaner body. Page 6.
q
Be sure hose adapter is secure on back of
cleaner. Page 8.
q
Remove any blockages from the hose that
restricts the airflow. Page 8.
q
Check to see that the end of the hose is firmly
pressed into the hose retainer in the hood of
the vacuum.
q
Check base hose and long hose. Page 8.
q
Replace a broken, cut, loose or out of shape
belt.
q
Clean hair and thread from bristles and end
cap area. Replace brush roll if bristles are worn.
No suction at the end of hose.
Hose Adapter
Filters
Hose
Dust bag
q
Be sure hose adapter is secure. Page 8.
q
Clean or replace the filters.
Hint: If picking up
fine dust, the filters may not look dirty, but a
fine substance tends to reduce suction when it
blocks the airflow through the filters.
q
Remove any clogs from the hose that restricts
the airflow. Check base hose and long hose.
Page 8.
q
Change dust bag.
Headlight not working.
Light Bulb
q
Replace light bulb. Page 7.
Noise from the brush roll area.
Brush Roll
Belt
q
Remove hood and clean debris or items from
the brush roll area.
q
Replace a broken, cut, loose or out of shape
belt. Page 6.
Cleaner is hard to push.
Cleaner Height Setting
Belt
q
Put handle in operating position. Tilt the cleaner
back to raise the front wheels off floor. Then turn
the knob to a higher setting.
q
Replace a broken, cut, loose or out of shape
belt. Page 6.
Cleaner height knob will not turn
Cleaner Height Setting
q
Hint: Put handle in operating position. Tilt the
cleaner back to raise the front wheels off floor.
Then turn the knob.
Questions?
Call 1-800-282-2886 between 8 a.m. to 7:30
p.m., (CST), Monday - Friday and 10 a.m. to
6:30 p.m. (CST) Saturday and Sunday. Know
the model and serial numbers when you call.