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Troubleshooting – Exmark Phazer PHZ19KA343 User Manual

Page 32

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Troubleshooting

Problem

Possible Cause

Corrective Action

1. Engine load is excessive

1. Reduce the ground speed.

2. Oil level in the crankcase is low.

2. Add oil to the crankcase.

Engine overheats

3. Cooling fins and air passages for the

engine are plugged.

3. Remove the obstructions from the cooling

fins and air passages.

1. Tire pressure in drive tires not correct.

1. Adjust tire pressure in the drive tires.

Mower pulls left or right (with levers fully
forward)

2. Motion control stops need adjustment.

2. Adjust the motion control stops.

1. Drive wheel release is not closed.

1. Close the drive wheel release.

2. Drive or pump belt is worn, loose or

broken.

2. Change the belt.

3. Drive or pump belt is off a pulley.

3. Change the belt.

4. Broken or missing idler spring.

4. Replace the spring.

Machine does not drive

5. Hydraulic fluid level is low or too hot.

5. Add hydraulic fluid to reservoir or let it

cool down.

1. Blade(s) not sharp.

1. Sharpen the blade(s).

2. Cutting blade(s) is/are bent.

2. Install new cutting blade(s).

3. Mower deck is not level.

3. Level mower deck from side-to-side and

front-to-rear.

4. Underside of mower is dirty.

4. Clean the underside of the mower.

5. Tire pressure in drive tires not correct.

5. Adjust tire pressure in the drive tires.

6. Blade spindle bent.

6. Contact an Authorized Service Dealer.

Uneven cutting height.

7. Tips of adjacent blades are at an uneven

cutting height. Blades tips should be even
within 3/16 inch which is approximately
one blade thickness.

7. Replace blades, spindles and (or) check

for damage to mower deck.

1. Cutting blade(s) is/are bent or unbalanced.

1. Install new cutting blade(s).

2. Blade mounting bolt is loose.

2. Tighten the blade mounting bolt.

3. Engine mounting bolts are loose.

3. Tighten the engine mounting bolts.

4. Loose engine pulley, idler pulley, or blade

pulley.

4. Tighten the appropriate pulley.

5. Engine pulley is damaged.

5. Contact an Authorized Service Dealer.

Abnormal vibration

6. Blade spindle is bent.

6. Contact an Authorized Service Dealer.

1. Drive belt is worn, loose or broken.

1. Check the belt tension.

2. Drive belt is off pulley.

2. Install drive belt and check adjusting

shafts and belt guides for correct position.

3. Deck belt is worn, loose or broken.

3. Install new deck belt.

4. Deck belt is off pulley.

4. Install deck pulley and check the idler

pulley, idler arm and spring for correct
position and function.

5. Broken or missing idler spring.

5. Replace the spring.

Blades do not rotate.

6. PTO clutch does not engage.

6. Contact an Authorized Service Dealer.

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