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Where to get help, Epson technical support – Epson Stylus Color 760/860 User Manual

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Where To Get Help

If you need help with your printer or its software, see the contact information below.
For help with the creative applications on the printer software CD-ROM, see page 62
for contact information. If you need help using other software with an EPSON
product, see the documentation for that software for technical support information.

EPSON Technical Support

EPSON provides technical assistance through electronic support services and
automated telephone services 24 hours a day, as listed in the following tables:

Electronic support services

Service

Access

World Wide Web

From the Internet, you can reach EPSON’s Home Page at
http://www.epson.com.

EPSON Internet
FTP Site

If you have Internet FTP capability, use your Web browser (or
other software for FTP downloading) to log onto ftp.epson.com
with the user name anonymous and your e-mail address as the
password.

Automated telephone services

Service

Access

EPSON
SoundAdvice

SM

For pre-recorded answers to commonly asked questions about
EPSON products 24 hours a day, seven days a week, call
(800) 922-8911.

EPSON
FaxAdvice

TM

Access EPSON’s technical information library by calling
(800) 922-8911. You must provide a return fax number to use
this service.

EPSON Referral
Service

For the location of your nearest Authorized EPSON Reseller or
Customer Care Center, call (800) 922-8911.