Emerson Radio HD9971 - Manual (Page 16)

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FOR CUSTOMER SERVICE, PLEASE WRITE TO:
Emerson Radio Corp.
Consumer Affairs Dept.
1901 Diplomat Drive,
Farmers Branch, TX 75234.
FOR ADDITIONAL SET-UP OR OPERATING ASSISTANCE
PLEASE CALL:
1-800-898-9020
TROUBLESHOOTING GUIDE
If you experience a problem with this unit, check the chart below before calling for
service.
SERVICE
SYMPTOM CAUSE SOLUTION
Unit will not turn on. Weak or dead Replace batteries.
batteries.
CD compartment not Close CD compartment.
closed.
Disc will not play. Disc inserted incorrectly. Reinsert disc correctly.
Dirty or defective disc. Try another disc.
Moisture or condensation Disc: wipe with soft cloth.
on disc or lens. Lens: see page 14.
‘Care and Maintenance’
No sound from Headphone plug not Reinsert headphone plug
headphones. inserted correctly. correctly.
VOLUME controls set to Raise volume controls on
minimum. main unit and/or headphone
cable.
Weak batteries. Replace batteries.
Defective disc. Try another disc.
Erratic playback. Dirty or defective disc. Clean or replace disc.
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