Service information, Disclaimer – EAW DX810 User Manual

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– DX810

DISCLAIMER

EAW Commercial continually engages in

research related to product improvement, new
materials, and production methods. Design
refinements are introduced into existing products
without notice as a routine expression of that
philosophy. For this reason, any current EAW
Commercial product may differ in some respect
from its published description, but will always equal
or exceed the original design specifications unless
otherwise stated.

EAW Commercial is a trademark of LOUD

Technologies Inc.

All other brand names mentioned are

trademarks or registered trademarks of their
respective holders, and are hereby acknowledged.

7. SERVICE INFORMATION

In the event that your DX810 should require

servicing, please follow these instructions:

1. Call EAW Commercial Tech Support at 1-888-337-

7404, 8 am to 5 pm PST (Monday-Friday). Verify
the problem and obtain a Return Authorization
(RA) Number. Be sure to have the serial number of
the unit when you call. You must have a Return
Authorization Number in order to obtain warranty
service at the factory or at an authorized service
center.

2. Pack the unit in its original packaging.

This is very

important. EAW Commercial is not responsible for
any damage that occurs during shipping due to
non-conventional packaging. Original packaging
helps to minimize the possibility of shipping
damage.

3. Include a legible note stating your name, return

shipping address (no P.O. boxes), daytime phone
number, and Return Authorization Number. Give
us a detailed description of the problem, including
how we can duplicate it.

4. Write the Return Authorization Number in BIG

BOLD PRINT on the top of the box.

5. Tech Support will tell you where to ship the unit

when you call for an RA Number. We suggest
insurance for all forms of cartage.