Eton Elite E100 - Manual (Page 39)

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15 SERVICE INFORMATION
E100 OWNER’S MANUAL E100 OWNER’S MANUAL
SERVICE YOUR ETÓN OR GRUNDIG PRODUCT
To obtain service for your Etón or Grundig product we recommend
first contacting an Etón service representative at 800-872-2228 US,
800-637-1648 Canada or (650) 903-3866 for problem determina-
tion and trouble-shooting. Many of the common questions can be
resolved quickly over the phone.
There are two service types should your Etón or Grundig product
need repair.
1) Warranty –
If your product is still in
warranty and the Etón
service representative
determines that warranty
service is needed, a return au-
thorization will be issued and
instructions for shipment to
an authorized warranty repair
facility. Do Not ship your radio
back without obtaining the
return authorization number.
2) Non-Warranty –
If your product is no longer
under warranty and requires
service our technical staff will
refer you to the nearest repair
facility that will be able to
best handle the repair.