Enviro 2100 - Manual (Page 19)

19
Warranty
Because of our high standards Sherwood Industries Ltd. can offer a *Lifetime Warranty on all it’s wood products.
Covered under this warranty are Cabinet Sides, Tops, Pedestals, Surround Panels, Removable Air Channel, and
Chassis. These steel components are covered against manufacture’s defects for 1 year on parts and labor and for
parts only for the next 4 years. Please refer to the warranty agreement for specific details on the coverage of your
*Lifetime Warranty.
Sherwood Industries Ltd. offers an unlimited lifetime warranty for the secondary air tube (channel) for parts only
and labor for the first year.
Sherwood Industries Ltd. does not offer warranty on the following items:
Door and Ash Pan gasketing.
Firebricks.
(*) The following exclusions apply:
PLATING-
Damage caused by scratching, marring, fingerprints, abrasive cleaners, overfiring and discoloration with age.
GLASS-
The use of harsh or abrasive cleaners, striking the glass or surface contaminates.
All claims under this warranty are to be made in writing by your dealer:
This warranty does not cover misuse of the wood stove. Misuse includes overfiring, this will result if the wood stove
is used in such a way that one or more of the plates glow red. Overfiring can be identified later by warped plates,
paint pigment being burnt off.
WHEN FILING A WARRANTY CLAIM PLEASE COMPLETE THE FOLLOWING INFORMATION ON AN
OFFICIAL WARRANTY CLAIM FORM:
To the Dealer:
• Name, address and telephone number of purchaser and date of purchase.
• Date of installation. Name of installer and dealer. Serial number of the appliance. Nature of complaint, defect or
malfunction. Description and part # of any parts replaced.
To the Distributor:
• Sign and verify that the work and information is correct.
This warranty covers defects in materials and workmanship only if the product has been installed according to the
manual’s instructions. If the product is damaged or broken as a result of misuse or mishandling, the warranty does
not apply. The warranty does not cover removal and re-installation costs.
Sherwood Industries Ltd. reserves the right to repair or to replace the defective product. The consumer pays for
the shipping costs. All warranties by the manufacture are set forth herein and no claim shall be made against the
manufacturer on any oral warranty or representation.
Sherwood Industries Ltd. and its employees or representatives will not assume any damages, either directly or
indirectly caused by improper usage, operation, installation, servicing or maintenance of this appliance.
Sherwood Industries Ltd. reserves the right to make changes without notice. Please complete and mail the warranty
registration card and have the installer fill in the installation data sheet in the back of the manual for warranty and
future reference.