Parkside PHD 100 D2 - Manual (Page 38)

38
GB
If a material or manufacturing defect
occurs within three years of the date of
purchase of this product, we will repair or
replace – at our choice – the product for
you free of charge. This guarantee requires
the defective equipment and proof of pur-
chase to be presented within the three-year
period with a brief written description of
what constitutes the defect and when it oc-
curred.
If the defect is covered by our guarantee,
you will receive either the repaired product
or a new product. No new guarantee pe-
riod begins on repair or replacement of the
product.
Guarantee Period and Statutory
Claims for Defects
The guarantee period is not extended by
the guarantee service. This also applies for
replaced or repaired parts. Any damages
and defects already present at the time of
purchase must be reported immediately af-
ter unpacking. Repairs arising after expiry
of the guarantee period are chargeable.
Guarantee Cover
The equipment has been carefully pro-
duced in accordance with strict quality
guidelines and conscientiously checked
prior to delivery.
The guarantee applies for all material and
manufacturing defects. This guarantee
does not extend to cover product parts that
are subject to normal wear and may there-
fore be considered as wearing parts (e.g.
filters or attachments) or to cover damage
to breakable parts (e.g. switches, batteries,
or parts made of glass).
This guarantee shall be invalid if the prod-
uct has been damaged, used incorrectly or
not maintained. Precise adherence to all of
the instructions specified in the operating
manual is required for proper use of the
product. Intended uses and actions against
which the operating manual advises or
warns must be categorically avoided.
The product is designed only for private
and not commercial use. The guarantee
will be invalidated in case of misuse or
improper handling, use of force, or inter-
ventions not undertaken by our authorised
service branch.
Processing in Case of Guarantee
To ensure efficient handling of your query,
please follow the directions below:
• Please have the receipt and item num-
ber (IAN 63638) ready as proof of
purchase for all enquiries.
• Please find the item number on the rat-
ing plate.
• Should functional errors or other de-
fects occur, please initially contact the
service department specified below by
telephone or by e-mail. You will then
receive further information on the pro-
cessing of your complaint.
• After consultation with our customer
service, a product recorded as defective
can be sent postage paid to the service
address communicated to you, with the
proof of purchase (receipt) and speci-
fication of what constitutes the defect
and when it occurred. In order to avoid
acceptance problems and additional
costs, please be sure to use only the ad-
dress communicated to you. Ensure that
the consignment is not sent carriage
forward or by bulky goods, express or
other special freight. Please send the
equipment inc. all accessories supplied
at the time of purchase and ensure ad-
equate, safe transport packaging.