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Repair service, Service-center, Service branch – Parkside Pipe Cleaning Set User Manual

Page 28

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the instructions specified in the operating

manual is required for proper use of the

product. Intended uses and actions against

which the operating manual advises or

warns must be categorically avoided.

The product is designed only for private

and not commercial use. The guarantee

will be invalidated in case of misuse or

improper handling, use of force, or inter-

ventions not undertaken by our authorised

service branch.

Processing in Case of Guarantee

To ensure quick handling of you issue,

please follow the following directions:

• Please have the receipt and item

number (e.g. IAN 12345) ready as

proof of purchase for all enquiries.

• Please find the item number on the rat-

ing plate, an engraved plate on the

front page of your manual (bottom left)

or as a sticker on the back or bottom.

• Should functional errors or other de-

fects occur, please initially contact the

service department specified below by

telephone or by e-mail. You will then re-

ceive further information on the process-

ing of your complaint.

• After consultation with our customer

service, a product recorded as defective

can be sent postage paid to the service

address communicated to you, with the

proof of purchase (receipt) and speci-

fication of what constitutes the defect

and when it occurred. In order to avoid

acceptance problems and additional

costs, please be sure to use only the

address communicated to you. Ensure

that the consignment is not sent carriage

forward or by bulky goods, express or

other special freight. Please send the

equipment inc. all accessories supplied

at the time of purchase and ensure ad-

equate, safe transport packaging.

Repair Service

For a charge, repairs not covered by the

guarantee can be carried out by our serv-

ice branch, which will be happy to issue a

cost estimate for you.

We can handle only equipment that has

been sent with adequate packaging and

postage.

Attention: Please send your equipment to

our service branch in clean condition and

with an indication of the defect.

Equipment sent carriage forward or by

bulky goods, express or other special

freight will not be accepted.

We will dispose of your defective devices

free of charge when you send them to us.

Service-Center

Service Great Britain

Tel.: 0871 5000 720

(£ 0.10/Min.)

E-Mail: [email protected]

IAN 78962

Service Branch

Please note that the following address is

not a service address. Please initially con-

tact the service centre specified above.

DES UK Ltd.

Unit B7

Oxford Street Industrial Park

Vulcan Road

Bilston, West Midlands WV14 7LF

This manual is related to the following products: