Grass Valley MCS 4000 Saturn - Manual (Page 11)

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Warranty Statement
THOMSON BROADCAST & MEDIA SOLUTIONS (“TBMS”) warrants that the products purchased will be free from defects in materials and
workmanship for the period stated in the Complimentary Warranty Services Summary or when no period is stated for a period ending at the
earlier of one (1) year from the date of installation or fifteen (15) months from the date of shipment. If any such product proves defective during
this warranty period, TBMS, at its option, either will repair the defective product without charge for parts and labor, or will provide a replacement
in exchange for the defective product.
In order to obtain service under this warranty, Customer must notify TBMS of the defect before the expiration of the warranty period and make
suitable arrangements for the performance of service. Customer shall be responsible for packaging and shipping the defective product to the
service center designated by TBMS, with shipping charges prepaid. TBMS shall pay for the return of the product to Customer.
This warranty shall not apply to any defect, failure or damage caused by improper use or improper or inadequate maintenance and care. TBMS
shall not be obligated to reimburse Customer for service provided by personnel other than TBMS representatives or to furnish service under this
warranty a) to repair damage resulting from attempts by personnel other than TBMS representatives to install, repair or service the product; b) to
repair damage resulting from improper use or connection to incompatible equipment; or c) to service a product that has been modified or inte-
grated with other products without Thomson’s written approval.
THIS WARRANTY IS GIVEN BY TBMS WITH RESPECT TO PRODUCTS PURCHASED UNDER THIS AGREEMENT IN LIEU OF ANY
OTHER WARRANTIES, EXPRESS OR IMPLIED. TMBS AND ITS VENDORS DISCLAIM ANY IMPLIED WARRANTIES OF MER-
CHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. TBMS’S RESPONSIBILITY TO REPAIR OR REPLACE DEFECTIVE
PRODUCTS IS THE SOLE AND EXCLUSIVE REMEDY PROVIDED TO THE CUSTOMER FOR BREACH OF THIS WARRANTY. TBMS
AND ITS VENDORS WILL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IR-
RESPECTIVE OF WHETHER TBMS OR THE VENDOR HAS ADVANCE NOTICE OF THE POSSIBILITY OF SUCH DAMAGE. Further-
more, in no event shall Thomson’s liability to the Customer exceed the purchase price paid for the products.
Parts and Service
Thomson maintains a full stock of replacement parts available for immediate shipment.
NORTH AMERICA PARTS AND SERVICE
Please call toll–free 1–800–547–8949.
You will be switched automatically to the parts and service representative nearest you.
Internet: www.thomsongrassvalley.com
INTERNATIONAL PARTS AND SERVICE
Contact your local Thomson representative.