Troubleshooting – Grass Valley Profile Fibre Channel Server Interface User Manual
Page 10

Profile Fibre Channel Server Interface
10
Profile Fibre Channel Server Interface
Troubleshooting
If you experience difficulty in completing the installation and getting the Origin
server up and running, the following checks might help locate the problem.
• Check Ethernet IP addresses on the Origin server and each Profile system hosts
file.
• Check Fibre Channel IP addresses on the Origin server and each Profile system
hosts file.
• Check the
fcconfig
setting for the IP address on each Profile system
• Check the
fcconfig
setting for the IP gateway address on each Profile system (it
should be the Origin server address on that loop for normal installations)
• Check the
fcconfig
setting for the hardware address on each Profile system.
Each hardware address must be unique.
• On the Origin server, check that you have an IP alias “myFC” for the IP
address “sgi_fc0”.
• Verify that
fcping -all
runs and all hosts can be resolved by name.
• Verify on the Origin server that
ping
to “YYY.YYY.YYY.255” sees all Profile
system Fibre Channel addresses on that Fibre Channel subnet
• If you have more than one Fibre Channel port on the Origin server, make sure
you use Class B network addresses on the networks attached to those ports.
If all routes are set up correctly and you still fail to connect the Origin server to a
Profile system via the Media Manager, try the following:
• Ensure that
portmap
and
chgsrvr
are running on the Profile system (should be
in pdrstart.bat). Refer to page 4.
• On the Origin server, verify that the partnames file contents correspond to a
valid dataset made by
mkset
.
Hint
: There should be a default and Recycled directory in each dataset.