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Troubleshooting – Grass Valley Profile Fibre Channel Server Interface User Manual

Page 10

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Profile Fibre Channel Server Interface

10

Profile Fibre Channel Server Interface

Troubleshooting

If you experience difficulty in completing the installation and getting the Origin
server up and running, the following checks might help locate the problem.

• Check Ethernet IP addresses on the Origin server and each Profile system hosts

file.

• Check Fibre Channel IP addresses on the Origin server and each Profile system

hosts file.

• Check the

fcconfig

setting for the IP address on each Profile system

• Check the

fcconfig

setting for the IP gateway address on each Profile system (it

should be the Origin server address on that loop for normal installations)

• Check the

fcconfig

setting for the hardware address on each Profile system.

Each hardware address must be unique.

• On the Origin server, check that you have an IP alias “myFC” for the IP

address “sgi_fc0”.

• Verify that

fcping -all

runs and all hosts can be resolved by name.

• Verify on the Origin server that

ping

to “YYY.YYY.YYY.255” sees all Profile

system Fibre Channel addresses on that Fibre Channel subnet

• If you have more than one Fibre Channel port on the Origin server, make sure

you use Class B network addresses on the networks attached to those ports.

If all routes are set up correctly and you still fail to connect the Origin server to a
Profile system via the Media Manager, try the following:

• Ensure that

portmap

and

chgsrvr

are running on the Profile system (should be

in pdrstart.bat). Refer to page 4.

• On the Origin server, verify that the partnames file contents correspond to a

valid dataset made by

mkset

.

Hint

: There should be a default and Recycled directory in each dataset.