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Ensemble Designs 5150 DA for Analog Video, AES and Tri-Level Sync User Manual

Page 11

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WARRANTY AND FACTORY SERVICE

Warranty

This Module is covered by a

five year limited warranty, as stated in the main Preface of

this manual. If you require service (under warranty or not), please contact Ensemble
Designs or Graham-Patten Systems and ask for customer service before you return the
unit. This will allow the service technician to provide any other suggestions for identifying
the problem and recommend possible solutions.

Factory Service

If you return equipment for repair, please get a Return Material Authorization Number
(RMA) from the factory first.

Ship the product and a written description of the problem to:

Ensemble Designs, Inc.

Attention: Customer Service RMA #####

870 Gold Flat Rd.

Nevada City, CA. 95959 USA

(530) 478-1830

Fax: (530) 478-1832

[email protected]

http://www.ensembledesigns.com

Be sure to put your RMA number on the outside of the box.

OR

Graham-Patten Systems, Inc.

13366 Grass Valley Avenue

Grass Valley, CA 95945

(800) 422-6662 or (530) 273-8412

Fax: (530) 273-7458

[email protected]

http://www.grahampatten.com

Model 5150 Analog Video/AES DA

5150-11