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Troubleshooting guide – Atlantic Water Gardens 18 Color Changing Vase User Manual

Page 7

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7

Problem

Possible Cause

Possible Solution

Remote is not working
(no indicator light)

No batteries / batteries
dead

Put in new batteries.

Remote is not working
(indicator light is on)

Remote is not synced with
Control Module

Refer to synchronizing the
remote instructions on page 5

Light Ring will
not illuminate

No power to outlet

Confirm power to outlet.

No power to Control
Module

Check all connections, ensure
cord is not cut or damaged.

No Power to Light Ring

Check all connections, ensure
cord is not cut or damaged.

Light Ring color
differs from
remote control

Improper connection
between Light Ring and
control module

Inspect connection/ align
arrow on plugs

Controller failure

Contact Dealer for repair/
replacement

Multiple Light
Rings display
different colors

Improper connection
between Light Ring and
3-way splitter

Inspect connection/ align
arrow on plugs

Controller failure

Contact Dealer for repair/
replacement

Troubleshooting Guide

Always turn off power before inspecting the Color Changing Fountains. Failure to
observe this precaution can result in a serious accident.

Before ordering repairs, carefully read through this instruction booklet. If the
problem persists, contact your dealer.