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Troubleshooting guide – Atlantic Water Gardens 6 Color Changing Colorfalls User Manual

Page 8

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Problem

Possible Cause

Possible Solution

Remote is not working
(no indicator light)

No batteries / batteries
installed incorrectly

Put in new batteries.

Remote is not working
(indicator light is on)

Remote is not synced with
Control Module

With unit plugged in and light
bar off, hold F Key until indi-
cator light blinks three times.

Light bar will
not illuminate

No power to outlet
No power to Control
Module
No Power to Light Bar

Confirm power to outlet.
Check all connections, ensure
cord is not cut or damaged.
Check all connections, ensure
cord is not cut or damaged.

Light color is not
synced with remote

The arrows on the plugs are
not aligned.

Check connections, make sure
they are properly aligned.

Water leaking from
Colorfalls body

Bad plumbing connection
Gasket out of place
Screws in back plate are too
loose

Inspect all plumbing & plugs.
Ensure gasket in back plate
is in proper position.
Ensure screws are fully
tightened.

Diminished water flow

Blocked pump intake
Obstruction in plumbing
line
Debris in Colorfalls spillway

Clear debris from pump intake.
Inspect plumbing line and
clear any debris.
Refer to Maintenance section
on page 7.

Waterfall sheer is
splitting

Debris in Colorfalls spillway

Refer to Maintenance
section on page 7.

1-877-80-PONDS

www.atlanticwatergardens.com

Troubleshooting Guide

Always turn off power before inspecting the Colorfalls. Failure to observe this
precaution can result in a serious accident.

Before ordering repairs, carefully read through this instruction booklet. If the
problem persists, contact your dealer.

• The Colorfalls has been disassembled or modified other than as described in
this manual.

• The Control Module and/or Remote Control have not been adequately
protected from moisture.

• This warranty excludes labor/costs of labor for removal or installation of any product.