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Troubleshooting guide – Emerson EWC20D5 User Manual

Page 29

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EN

Sometimes a performance problem can be easily solved by checking seemingly apparent but often overlooked
possibilities. Before arranging for service, check these items. It could save your time and money.

TV Mode

TROUBLESHOOTING GUIDE

PROBLEM

CORRECTIVE ACTION

No picture or sound

Make sure the AC cord is connected to an AC outlet.

Check antenna connection.

Hit [SELECT] to select TV mode.
Then try other TV feature.

Let the unit program its tuner memory.

No picture or poor picture on the

Adjust direction or replace antenna.

unit

Adjust picture controls.

Check for broken pin of the antenna cable.

No sound or poor sound

Adjust volume control on remote control or main unit.

Hit [MUTE] to restore sound.

Bars On Screen

If outside antenna is being used, check for broken wire.

Check for local interference.

Picture Distorted or Blurred

Try a new channel, if OK, then possible station trouble.

If outside antenna is being used, check for broken wire.

Picture Rolls Vertically

Try a new channel, if OK, then possible station trouble.

Lines or Streaks in Picture

If outside antenna is being used, check for broken wire.

Check for local interference.

No Color

Try a new channel, if OK, then possible station trouble.

Is antenna connected to jack on the back of the set?

If outside antenna is being used, check for broken wire.

Adjust “COLOR” control.

Poor Reception on Some Channels

Try a new channel, if OK, then possible station trouble.

Ghosts in Picture

Is antenna connected to jack on the back of the set?

If outside antenna is being used, check for broken wire.

Check for local interference.

Weak Picture

Try a new channel, if OK, then possible station trouble.

Is antenna connected to jack on the back of the set?

If outside antenna is being used, check for broken wire.

Adjust “CONTRAST” & “BRIGHT” control.

Sound OK, Picture Poor

Try a new channel, if OK, then possible station trouble.

Is antenna connected to jack on the back of the set?

If outside antenna is being used, check for broken wire.

Check for local interference.

Adjust “CONTRAST” & “BRIGHT” control.

If the unit does not perform properly when operated as instructed in this Owner’s Manual, check the unit, con-
sulting the following checklist.

PROBLEM

CORRECTIVE ACTION

No power

Make sure the power plug is connected to an AC outlet.

Make sure the power is turned on.

No operation by infrared remote

Check if the power plug is connected to an AC outlet.

control

Check the batteries in the remote control.

Aim the remote control directly at the remote sensor. If necessary,

remove all the obstacles between the sensor and the remote control.

You have to be within 23 feet of the unit.

Check if the correct mode is selected. If not switch the mode by

hitting [SELECT], whichever you need.