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5 troubleshooting – ZeeVee ZvSync (QAM) User Manual

Page 29

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Page 29

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ZvSync-NA User’s Manual

www.zeevee.com

5 Troubleshooting  

Problem

Potential Reason

Possible Action

No Picture

Power is not connected

Connect power supply.
Check wall source.

The power is switched off Switch on Power to ZvSync

Screen shows “No
Signal”

Cable feed is not
connected

Check/Connect power cable

Aerial cable is faulty

Check aerial and
connections

No Sound from
speaker

Incorrect or faulty
connection with audio
cable

Correctly connect the audio
cables

Sound on Mute

Select the mute/unmute on
the remote

Only Sound, no
image on screen

Incorrect A/V cable
connection

Check cable connections

Program is a radio
program

The program being tuned
may be audio only

Incorrect setting in digital
audio

Set a different audio type in
World Options

Remote control is
not working

The battery is exhausted

Replace the remote control’s
batteries.

Remote control is not
facing or visible to
ZvSync IR detector

Reorient ZvSync IR detector
and remote control. Ensure
detector is properly plugged
in to front of unit.

The picture is
breaking up

The input signal is too
weak.

Check aerial cable and
connections


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