5 troubleshooting – ZeeVee ZvSync (QAM) User Manual
Page 29
Page 29
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ZvSync-NA User’s Manual
www.zeevee.com
5 Troubleshooting
Problem
Potential Reason
Possible Action
No Picture
Power is not connected
Connect power supply.
Check wall source.
The power is switched off Switch on Power to ZvSync
Screen shows “No
Signal”
Cable feed is not
connected
Check/Connect power cable
Aerial cable is faulty
Check aerial and
connections
No Sound from
speaker
Incorrect or faulty
connection with audio
cable
Correctly connect the audio
cables
Sound on Mute
Select the mute/unmute on
the remote
Only Sound, no
image on screen
Incorrect A/V cable
connection
Check cable connections
Program is a radio
program
The program being tuned
may be audio only
Incorrect setting in digital
audio
Set a different audio type in
World Options
Remote control is
not working
The battery is exhausted
Replace the remote control’s
batteries.
Remote control is not
facing or visible to
ZvSync IR detector
Reorient ZvSync IR detector
and remote control. Ensure
detector is properly plugged
in to front of unit.
The picture is
breaking up
The input signal is too
weak.
Check aerial cable and
connections