Widex FM+DEX - Manual (Page 34)

Problem Possible cause Solution
The input toggle
key does not work The FM+DEX is not
turned on Turn the FM+DEX on
The battery is low Charge the battery
using the included
charger
The battery does not
work Contact your hearing
care professional to
have the battery
replaced
The charger is con-
nected to the
FM+DEX Disconnect the
charger when the
FM+DEX has been
charged
Functions have been
locked with tamper
switch Unlock
The charger is con-
nected but does not
charge (LEDs are
not green) The power supply to
the FM+DEX has
been interrupted Check that the
charger is properly
connected to the
FM+DEX mini USB
socket and a wall
socket, and that the
wall socket is
switched on
No streamed audio
sound even though
the audio input LED
is green . The cable between
the sound source
and the FM+DEX has
been disconnected . Connect the sound
source to the
FM+DEX
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