Widex FM+DEX User Manual
Page 33
IN CASE OF MALFUNCTION....
Problem
Possible cause
Solution
Your FM+DEX does
not work
The device is not
turned on
Turn it on
The device is out of
range
Move the device
within range . See
page 8 .
No sound when lis-
tening to audio
FM+DEX is not
within range of the
hearing aids
Move the device
within range
Temporary suspen-
sion of communica-
tion between hear-
ing aids . Message:
“Partner check”
FM+DEX is not
within range of the
hearing aids
Move the device
within range
Streaming is inter-
rupted
Interference with
another device
Move one of the
devices out of range
of the other (2 m)
The FM+DEX is out
of range
Move the device
within range . See
page 8 .
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