Widex RE-X - Manual (Page 32)

32
In case of malfunction
The following pages include some quick advice in case
you experience problems with your hearing aid. Before
contacting your hearing care professional, please fol-
low the advice below:
If the hearing aid is dead, it could be because:
• The hearing aid is not turned on. Make sure the bat-
tery is placed correctly and the battery compart-
ment cover is closed correctly.
• The battery is dead or does not work. Insert a new
battery in the hearing aid.
• The sound outlet is blocked. Clean the area around
the sound outlet of the hearing aid with the pro-
vided small brush or cloth (see page 22). If the
sound outlet is still blocked, you should change the
wax guard. If you cannot clean the sound outlet
completely, you should contact your hearing care
professional. Do not insert anything into the sound
outlet as this could damage the hearing aid.
• The microphone opening is blocked. If you suspect
that earwax or dirt has migrated into the micro-
phone inside the hearing aid, contact your hearing
care professional. Do not insert anything into the
microphone opening.