SP Controls AmpLINC System User Manual

Page 4

Table of Contents

Important Safety Instructions ················································ 2

Table of Contents ······························································· 4

1 Welcome ········································································ 5

2 System Overview ···························································· 6

3 System Installation ··························································· 8

4 Operation ·······································································12

5 Troubleshooting ······························································14

6 Technical Specifications ··················································15

7 Warranty Statement ·······················································16

8 Accessories ··································································16

7.2.1 Return Authorization Number

All returns to the factory for service must be accompanied by a
Return Manufacturer Authorization (RMA) number. One can be
obtained by contacting SP Controls at (877) 367-8444 or via email
at:
[email protected]

NOTE: Any defective products received without an RA number
will be returned to sender at their expense.

If SP Controls is unable to contact the sender within 14 days, the
merchandise will be considered scrap and may be disposed of.

7.2.2 Shipment Instructions

If SP Controls requests that you ship the defective product back
to their service center, please refer to the guide below. To ensure
prompt warranty service, be sure to follow all instructions.

1. RMA number is required for product being sent to the factory

for service.

2. See packing instructions in section 7.2.3.
3. Ship the defective product using a method which provides

for order tracking or order confirmation. The service center is
located at the following address:

SP Controls
930 Linden Ave.
South San Francisco, CA 94080

4. Use a bold black marker and write the RMA number on three

sides of the box.

5. Record the RMA number for future reference. The RMA num-

ber can be used to check the repair or replacement status.

7.2.3 Packaging Instructions

Should SP Controls request that you ship your product to their ser-
vice center, these instructions must be followed in order to ensure
safe delivery. If they are not followed, SP Controls assumes no re-
sponsibility for damaged goods and/or accessories that are sent
with your unit.