Storage, Technical service, Replacement parts and accessories – Desa 11174-01 User Manual
Page 18: Repair service
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www.desatech.com
STORAGE
If storing saw for more than 30 days, follow steps below.
1. Drain oil tank after each use.
2. Remove and clean guide bar and chain. Clean
guide bar and chain by soaking in petroleum
based solvent or mild soap and water mixture.
3. Dry guide bar and chain.
4. Place chain in container filled with oil. This will
prevent rust.
5. Wipe a thin coating of oil over surface of guide bar.
6. Wipe off outside of saw body. Do this with soft cloth
dampened with a mild soap and water mixture.
7. Store chain saw
• in a high or locked place, out of children’s reach
• in a dry place
• in a carrying case or with scabbard over guide bar
TECHNICAL SERVICE
You may have further questions about assembling,
operating, or maintaining this product. If so, you
can visit our Technical Service web site at
www.
desatech.com or contact our Technical Service
Department at 1-800-858-8501 (English Only). You
may also write to:
DESA Specialty Products™
ATTN: Technical Service Specialty Products
P.O. Box 90004
Bowling Green, KY 42102-9004
When contacting DESA Specialty Products™, have
ready
• Your Name
• Your Address
• Your Phone Number
• Model Number of Product
• Date of Purchase (Include copy of receipt for writ-
ten requests).
WARNING: Use only replacement parts
and accessories described in this manual.
Use of other parts or accessories could
damage saw or injure operator.
REPLACEMENT PARTS
AND ACCESSORIES
For original replacement parts and accessories, con-
tact your nearest Authorized Dealer or Authorized
Service Center for this product. If they can not sup-
ply the part or accessory, contact your nearest Parts
Central listed on page 59. Each Authorized Dealer,
Authorized Service Center, and Parts Central is
independently owned and operated.
See pages 60 through 63 for an Illustrated Parts List.
If you need additional referral information, contact our
Technical Service Department (see Technical Service).
In Canada call 1-800-561-3372 for parts information.
REPAIR SERVICE
Note: Only use original replacement parts. This will
protect your warranty coverage for parts replaced
under warranty.
Each Authorized Service Center is independently
owned and operated.
WARRANTY SERVICE
If product requires warranty service, return it to nearest
Authorized Service Center. You must show proof of
purchase. If faulty materials or workmanship caused
damage, we will repair or replace product without
charge.
Note: Normal wear, misuse, abuse, neglect, or
accidental damage is not covered under warranty.
NON-WARRANTY SERVICE
If product requires service, return it to nearest Autho-
rized Service Center. Repairs will be billed to you at
regular repair list prices.
For additional Service Center or warranty informa-
tion, call 1-800-858-8501 or visit our Technical
Service web site at
www.desatech.com.