Q3 Innovations AlcoHAWK ABI - Manual (Page 13)

(”Warranty Period”).
The warranty covers parts and labor on covered repairs and
ground freight back to the customer (USA only). Except as pro-
vided above, Q3I provides this product “as is.”
If a defect arises and Q3I receives a valid claim within the War-
ranty Period, at its option, Q3I will either (1) repair the product,
(2) exchange the product with a product that is new or which has
been built from new or serviceable used parts and functionally
equivalent to the original product, or (3) refund the purchase price
of the product. If a refund is given, the returned product becomes
Q3I’s property. The warranty does not cover shipping to Q3I. The
warranty is void if anyone tampers or abuses the unit.
This warranty is limited to the original consumer purchaser and can not
be transferred to any other owner.
For warranty service please follow these instructions:
1. Call 888-399-1687 or email [email protected] to obtain an RMA num-
ber. Return the unit postage paid, insured and in proper box.
2. You should obtain a proof of delivery receipt. You must pay the cost
for shipping the unit to us.
3. You must enclose the following with the unit:
a. The completed RMA form (available at
www.q3i.com/support.php)
b. Your name, return address and description of the problem. (No
PO Box)
c. Your phone number to reach you during the day.
d. A copy of your sales receipt or invoice.
11