Trouble shooting – Permasteel PG-4030000L User Manual
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TROUBLE SHOOTING
BEFORE CALLING FOR SERVICE
Please check the following problems/solutions before contacting our service center.
PROBLEMS POSSIBLE
CAUSE
SOLUTIONS
Electrode deposited with
cooking residues
Use clean swab and alcohol to
clean.
Electrode damaged
Replace.
Electrode wires are loose or
fall off
Reconnect or replace with new
Electrode assembly with wires.
Orifice blocked
Check the orifice for blockage.
Burner won’t light
after turn and push
the knobs
Wire is shorting
Replace with new Electrode
assembly with wires.
No gas
Open the gas tank valve.
Gas flow are not smooth
Clear burner tubes.
Burner can’t light
by match
Incorrect assembly
between burner and valve
Re-assemble.
Yellow or orange
flame, with gas
odor
Incomplete combustion
Call our customer service
center.
Gas hose bent or kinked
Smoothen it.
Burner or orifice blocked.
Clear.
Low gas pressure
Call the gas dealer.
Low heat with knob
in “HI” position.
Grill not preheated
Preheat the grill for 15 minutes.
Excessive meat fat
Cut off fat before grilling.
Over high temp.
Adjust.
Flare-up
Grease deposit
Clean.
Flame out
Over high winds
Find a less wind place.
Flame lifting
Over high gas pressure
Call the gas dealer.
Flashback Burner
port
blocked Clean.
Grease fire
Grease accumulated in
food
Turn off knobs, gas tank valve,
leave lid open, let fire burn out.
Clean the grill after cool.