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Trouble shooting – Permasteel PG-4030000L User Manual

Page 18

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TROUBLE SHOOTING

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BEFORE CALLING FOR SERVICE

Please check the following problems/solutions before contacting our service center.

PROBLEMS POSSIBLE

CAUSE

SOLUTIONS

Electrode deposited with

cooking residues

Use clean swab and alcohol to

clean.

Electrode damaged

Replace.

Electrode wires are loose or

fall off

Reconnect or replace with new

Electrode assembly with wires.

Orifice blocked

Check the orifice for blockage.

Burner won’t light

after turn and push

the knobs

Wire is shorting

Replace with new Electrode

assembly with wires.

No gas

Open the gas tank valve.

Gas flow are not smooth

Clear burner tubes.

Burner can’t light

by match

Incorrect assembly

between burner and valve

Re-assemble.

Yellow or orange

flame, with gas

odor

Incomplete combustion

Call our customer service

center.

Gas hose bent or kinked

Smoothen it.

Burner or orifice blocked.

Clear.

Low gas pressure

Call the gas dealer.

Low heat with knob

in “HI” position.

Grill not preheated

Preheat the grill for 15 minutes.

Excessive meat fat

Cut off fat before grilling.

Over high temp.

Adjust.

Flare-up

Grease deposit

Clean.

Flame out

Over high winds

Find a less wind place.

Flame lifting

Over high gas pressure

Call the gas dealer.

Flashback Burner

port

blocked Clean.

Grease fire

Grease accumulated in

food

Turn off knobs, gas tank valve,

leave lid open, let fire burn out.

Clean the grill after cool.