Mr. Coffee BVMC-SJX33GT - Manual (Page 13)

SERvICE AND MAINTENANCE
Replacement Parts
Replacement parts can be purchased through your local
retailer, online at www.mrcoffee.com, or by calling our
service centers for information on where you can find a
store that carries replacement parts. For better tasting
coffee, we recommend that you use a MR. COFFEE ®
brand replacement parts.
• Coffee Filters –This coffeemaker uses 10-12 cup
basket-style paper filter or a MR. COFFEE ® brand
permanent filter.
• Water Filtration – Use MR. COFFEE ® water filtration
replacement disks for best results.
• Decanters – This coffeemaker uses the 12-Cup
Replacement Decanter PLD12- or a 8-Cup Mr. Coffee
Thermal Decanter DRD95,
(Coffemakers extras such as water filtration and
permanent filters may not be included in all models)
Repairs
If your coffeemaker requires service, do not return
it to the store where you purchased it. All repairs
and replacements must be made by Sunbeam or an
authorized Sunbeam Service Center. If you live in the
U.S. or Canada, please call us at the following toll-free
telephone numbers to find the location of the nearest
authorized service center:
U.S. 1-800-MR COFFEE (1-800-672-6333)
Canada 1-800-667-8623
You may also visit our website at
www.mrcoffee.com
PRObLEM POSSIbLE CAUSE SOLUTION
THE COFFEE IS
NOT HOT
There’s a power
outage.
WAIT FOR POWER TO
BE RESTORED.
Auto SHUT-
OFF has been
activated.
FOR BEST RESULTS,
BREW A FRESH POT OF
COFFEE.
THE COFFEE
TASTES BAD
Coffee grounds
other than for
an automatic
drip coffeemaker
were used.
USE COFFEE GROUNDS
RECOMMENDED FOR
AUTOMATIC DRIP
COFFEEMAKERS.
The ground
coffee-to-
water ratio was
unbalanced.
USE CORRECT
GROUND COFFEE-TO-
WATER RATIO.
The coffeemaker
needs cleaning.
CLEAN COFFEEMAKER
AS DESCRIBED IN
“MAINTAINING YOUR
COFFEEMAKER” SECTION.
THE GROUNDS
ARE IN THE
COFFEE
The filter is not
properly seated
in the basket.
SEAT FILTER PROPERLY
WITHIN THE FILTER
BASKET.
The filter
collapsed.
REMOVE FILTER AND
REPLACE.
Do you still have questions? You can call us toll-free at
the Consumer Service Department, 1-800-MR COFFEE
(1-800-672-6333) or you can visit us at
www.mrcoffee.com.
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