Mr. Coffee BVMC-ECX - Manual (Page 12)

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PROBLEM POSSIBLE CAUSE SOLUTION
THE COFFEE IS
NOT HOT
There’s a power
outage.
WAIT FOR POWER TO
BE RESTORED.
Auto SHUT-
OFF has been
activated.
FOR BEST RESULTS,
BREW A FRESH POT OF
COFFEE.
THE COFFEE
TASTES BAD
Coffee grounds
other than for
an automatic
drip coffeemaker
were used.
USE COFFEE GROUNDS
RECOMMENDED FOR
AUTOMATIC DRIP
COFFEEMAKERS.
The ground
coffee-to-
water ratio was
unbalanced.
USE CORRECT
GROUND COFFEE-TO-
WATER RATIO.
The coffeemaker
needs cleaning.
CLEAN COFFEEMAKER
AS DESCRIBED IN
“MAINTAINING YOUR
COFFEEMAKER”
SECTION.
THE GROUNDS
ARE IN THE
COFFEE
The filter is not
properly seated
in the basket.
SEAT FILTER PROPERLY
WITHIN THE FILTER
BASKET.
The filter
collapsed.
REMOVE FILTER AND
REPLACE.
Do you still have questions? You can call us toll-free at the
Consumer Service Department, 888 800-9130 or you can visit
us at www.mrcoffee.com.
SERVICE AND MAINTENANCE
Replacement Parts
• Coffee Filters – For better tasting coffee, we recommend
that you use a MR. COFFEE ® brand 10-12 cup basket-style
paper filter or a MR. COFFEE ® brand permanent filter.
These filters are available at most grocery stores.
• Water Filtration - Replacement water filtration disks can
be purchased online at www.mrcoffee.com, or by calling
888 800-9130 in the U.S. or 888 800-9130 in Canada.
• Decanters – Replacement decanters can be purchased
online at www.mrcoffee.com, or call 888-800-9130 in
U.S. or 888-800-9130 in Canada for information on where
you can find a store that carries replacement decanters.
Repairs
If your coffeemaker requires service, do not return it to the
store where you purchased it. All repairs and replacements
must be made by Sunbeam or an authorized Sunbeam
Service Center. If you live in the U.S. or Canada, please call
us at the following toll-free telephone numbers to find the
location of the nearest authorized service center:
U.S. 888 800-9130
Canada 888 800-9130
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