Troubleshooting, Tr oubleshoo ting – Monster JP 800G User Manual
Page 14

ENGLISH
TR
OUBLESHOO
TING
TROUBLESHOOTING
SYMPTOM
POSSIBLE CAUSE
REMEdY
The surge protector is not
receiving power.
The surge protector is not turned On.
Too many devices are connected, causing an overload,
tripping the Circuit Breaker.
• Turn the surge protector switch on.
• Make sure the surge protector’s AC power plug is plugged into a properly grounded 120 volts (nominal) wall outlet.
• In some households, a wall switch may need to be thrown to make the wall plug active. Try turning on the light switches
located near the wall unit.
• Press the surge protector main power switch to “OFF” and then again to “ON” to reset.
Component is not receiving power.
The component is plugged into a GreenPower switched outlet and the surge
protector has not been turned On.
The surge protector is plugged into a Switched outlet, but power on the
component is not On. In some instances, a component plugged into a
switched outlet won’t receive power when the surge protector is turned
On unless the component power is also switched On.
The component is plugged into a GreenPower switched outlet
and the component connected to the GreenPower Control Outlet
has not been turned On.
• Turn the surge protector On.
• Turn On the component plugged into the Switched outlet.
• Turn On the component plugged into the GreenPower Control outlet.
Speakers emit a humming
or buzzing noise.
The surge protector is sharing AC power with equipment
that is not properly grounded.
• Connect your surge protector to a dedicated outlet.
• Try unplugging different components from the surge protector one at a time to see if the noise stops.
• Make sure all components are plugged into surge protector.
“Ground OK” Diagnostic Indicator Light
does not come on.
Make sure surge protector is plugged into grounded outlet.
Contact a qualified electrician to check outlet(s) for proper grounding.