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English, Formal warranty claim – Monster NCredible NTune User Manual

Page 10

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ENGLISH

10

SPECIFICATIONS TABLE

Product Model

Warranty Period for headphone

Product that accompanies this warranty statement.

One (1) year for product sold in North America, South America and Asia

Two (2) years for product sold in Europe

FORMAL WARRANTY CLAIM

HOW TO MAKE A CLAIM.

In the event damage has occurred to Products, You must follow these instructions: (1) Call Monster within two (2)

months after You discover a Product Defect (or should have discovered it, if such Product Defect was obvious); (2) Give a detailed explanation
of how the damage occurred; (3) Obtain a Return Authorization Number; (4) Return the Products, shipping prepaid by You (to be refunded
if You are entitled to a remedy under the Scope of this Limited Warranty), to Monster for verification of damage, along with a copy of Your
original sales receipts and proof of purchase
(UPC label or packing slip) for such Products, the completed claim form, and printed Return

Authorization Number on the outside of the return package (the claim form will include instructions for return).

TELEPHONE NUMBERS. If You bought the Product in the United States, Latin America (Mexico 011-882-800-8989), or Asia Pacific

(China 400-820-8973), contact Monster, LLC (455 Valley Drive, Brisbane, CA 94005) at 1 877 800-8989. If You bought the Product

anywhere else, contact Monster Technology International Ltd., Ballymaley Business Park, Ennis, Co. Clare, Ireland. You can write
or use one of the following telephone numbers: Canada 866-348-4171, Ireland 353 65 68 69 354, Austria 0800296482, Belgium
0800-79201, Czech Republic 800-142471, Denmark 8088-2128, Finland 800-112768, France 0800-918201, Germany 0800-1819388,
Greece 00800-353-12008, Italy 800-871-479, Netherlands 0800-0228919, Norway 800-10906, Russia 810-800-20051353, Spain

900-982-909, Sweden 020-792650, Switzerland 0800834659, United Kingdom 0800-0569520.

FURTHER PROCEEDINGS.

Monster will determine whether a Product Defect existed. Monster may, at its discretion, direct You to obtain

a repair estimate at a service center. If a repair estimate is required, You will be instructed on how to properly submit the estimate and the
resulting invoice to Monster for payment. Any fees for repairs may be negotiated by Monster.

TIMING.

If You bring a Formal Warranty Claim and fully comply with all terms and conditions of this Limited Warranty, Monster will

use its best efforts to provide You with a remedy within thirty (30) days after receipt of Your Formal Warranty Claim (if You reside in
the United States - forty-five (45) days if You reside elsewhere), unless obstacles outside Monster’s control delay the process.

Ver.071311 – GLOBAL

©2012 Monster, LLC

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