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Troubleshooting – MicroE 1000V Mercury User Manual

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Troubleshooting

Problem

The Power/Calibration indicator will not come on.

Solution

• Make sure the M1000 15-pin D connector is fully seated and connected.
• Confirm that +5 Volts DC is being applied to pin 12 on the M1000 15-pin D connector and that pin 13 is connected to ground.

Problem

Can't get the SmartPrecision Alignment Tool "Signal" LEDs better than red or yellow; or the green, “ green” indicator doesn't
stay illuminated over the full length of the scale.

Solution

• Verify that the sensor has been aligned to the scale and that the mounting screws are tight. Check the dimensions for the mechanical

mounting holes (and clamps if any) to make sure that the sensor is correctly located over the scale. Refer to appropriate the interface drawing.

• Check that the scale is firmly mounted and can't jiggle or move in other than the intended direction.
• Make sure that the scale is clean over its entire length or circumference.

Problem

The green Power/Calibration indicator is flashing unexpectedly.

Solution

• Part of the normal setup procedure is to activate the SmartPrecision Alignment Tool calibration process by pressing the recessed button on the

SmartPrecision Alignment Tool connector body. The Power/Calibration indicator will flash until calibration is complete.

General Particle Removal

Blow off the contamination with nitrogen, clean air,
or a similar gas.

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Contamination Removal

Use a lint-free cleanroom wipe or
cotton swab dampened with isopropyl
alcohol or acetone only to wipe the
surface clean. Handle the scale by the
edges. Do not scrub the scale.