Dynex DX-CDRW52 - Manual (Page 11)

Troubleshooting 11
Troubleshooting
Write problems
Symptom Possible Causes Solutions
Computer doesn’t
recognize the new drive Bad connection between
IDE cable and your
CD-R/RW drive Make sure that cables and connector pins are not damaged, bent, or
dented.
Conflicts with other IDE
devices Make sure that the Master/Slave device setting of your drive doesn’t
conflict with the other IDE device connected to the same IDE port.
Use of other CD writing
software which does not
support your CD-R/RW
drive Use the software provided with this drive. When using other software,
make sure that your CD-R/RW drive is supported by contacting the
software manufacturer.
Cannot write Use of other writing
software which does not
support your CD-R/RW
drive Use the software provided with this drive. When using other software,
make sure that your CD-R/RW drive is supported by contacting the
software manufacturer.
CD inserted upside down Reinsert the CD with label side up.
No power Make sure that the power cord is securely connected to the connector.
IDE cable isn’t connected
properly Make sure that the IDE cable connector pins are not bent.
More than one CD writing
software program installed Remove the other CD writing software. Only one CD writing software
program should be installed on your computer.
Cannot add information to
a CD-RW Previously written with
another CD writing
software If different CD writing software is used, errors may occur. Always use the
same CD writing software.
Information exceeds
CD-R/RW capacity Capacity of CD-R/RW media is limited to 650 MB (74 min. capacity
media) including lead-in, lead-out, and TOC data. Use a new CD-R/RW
disc if the capacity is insufficient for the additional data.
DX-CDRW52.fm Page 11 Friday, April 1, 2005 4:16 PM