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Warranty and service, Getting help, Warranty – Dacor WINESTEWARD EF24LWCZ1SS User Manual

Page 12: What is not covered, What is covered

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LIMITED 6TH THROUGH 12TH YEAR WARRANTY
From the 6th through 12th year from the date of original purchase,

your DACOR warranty covers all parts that prove to be defective

in materials or workmanship in the sealed system (parts only).
OUTSIDE ThE FIFTY STATES OF ThE U.S.A., ThE DISTRICT

OF COLUMBIA, AND CANADA:
LIMITED TWO YEAR WARRANTY
If your DACOR product fails to function within two years of

the original date of purchase, due to a defect in material or

workmanship, DACOR will furnish a new part, F.O.B. factory,

to replace the defective part. All delivery, installation, and labor

costs are the responsibility of the purchaser. The owner must

provide proof of purchase, upon request, and have the appliance

accessible for service.
LIMITED TWELVE YEAR WARRANTY
If your DACOR product fails to function within twelve years of

the original date of purchase, due to a defect in material or

workmanship of any components in the sealed system, DACOR

will furnish a new part, F.O.B. factory, to replace the defective

part. All delivery, installation, and labor costs are the responsibility

of the purchaser. The owner must provide proof of purchase,

upon request, and have the appliance accessible for service.

The “sealed system” means only the compressor, condenser,

evaporator, drier, and all connecting tubing.

What Is Not Covered

Service calls to educate the customer in the proper use and

care of the product.
Failure of the product when used for commercial, business,

rental, or any application other than for residential consumer

use.
Replacement of house fuses or fuse boxes, or resetting of

circuit breakers.
Damage to the product caused by accident, fire, flood, or other

acts of God.
Breakage, discoloration or damage to glass, metal surfaces,

plastic components, trim, paint, or other cosmetic finish, caused

by improper usage or care, abuse, or neglect.

THE REMEDIES PROVIDED FOR IN THE ABOVE EXPRESS

WARRANTIES ARE THE SOLE AND EXCLUSIVE REMEDIES.

THEREFORE, NO OTHER EXPRESS WARRANTIES ARE

MADE, AND OUTSIDE THE FIFTY STATES OF THE UNITED

STATES, THE DISTRICT OF COLUMBIA, AND CANADA, ALL

IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED

TO, ANY IMPLIED WARRANTY OF MERCHANTABILITY OR

FITNESS FOR A PARTICULAR USE OR PURPOSE, ARE

LIMITED IN DURATION TO ONE YEAR FROM THE DATE OF

ORIGINAL PURCHASE. IN NO EVENT SHALL DACOR BE

LIABLE FOR INCIDENTAL EXPENSE OR CONSEQUENTIAL

DAMAGES. NO WARRANTIES, EXPRESS OR IMPLIED, ARE

MADE TO ANY BUYER FOR RESALE.
Some states do not allow limitations on how long an implied

warranty lasts, or do not allow the exclusion or limitation of

inconsequential damages, so the above limitations or exclusions

may not apply to you. This warranty gives you specific legal rights,

and you may also have other rights that vary from state to state.

Warranty and Service

Getting help

Before you request service, please review the Before You Call

for Service section on page 9. If you have performed the checks

in the Problem Solution Guide and the problem has not been

remedied, please contact us at one of the numbers below. Prior

to requesting service, it is helpful to be familiar with the warranty

terms and conditions listed in the Warranty section on this page.

For warranty repairs, call:
Dacor Distinctive Service

Phone: (877) 337-3226 (U.S.A. and Canada)

Business Hours: 6:00

a

.

m

. - 4:00

p

.

m

. Pacific Time

For a list of Dacor service agents for non-warranty

repairs:
Dacor Customer Service

Phone: (800) 793-0093 (U.S.A. and Canada)

Business Hours: 6:00

a

.

m

. - 5:00

p

.

m

. Pacific Time

Contact us through our web site at:

www.Dacor.com
At Dacor, we believe that our quality of service equals that of

our product. Should your experience with our service network

or product be different, please contact our Customer Service

Team and share your encounter with us. We will do our utmost to

resolve the situation for you and deliver on our Dacor promise.
If you need anything clarified, just let us know.

Warranty

What Is Covered

CERTIFICATE OF WARRANTIES

DACOR WINE COOLERS AND BEvERAGE CENTERS
WIThIN ThE FIFTY STATES OF ThE U.S.A., ThE DISTRICT OF

COLUMBIA, AND CANADA*:
FULL TWO-YEAR WARRANTY
If your DACOR product fails to function within two years of

the original date of purchase, due to a defect in material or

workmanship, DACOR will remedy the defect without charge

to you or subsequent users. The owner must provide proof of

purchase upon request, and have the appliance accessible for

service.
* Warranty is null and void if non-CSA approved product is

transported from the U.S.
FULL FIVE-YEAR WARRANTY
For five years from the date of original purchase, your DACOR

warranty covers all parts and labor to repair or replace

any components that prove to be defective in materials or

workmanship in the sealed system. The “sealed system” means

only the compressor, condenser, evaporator, drier, and all

connecting tubing.

This manual is related to the following products: