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Troubleshooting – ikan FLY-X3-PLUS User Manual

Page 9

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TROUBLESHOOTING:

Q: The gimbal won’t stabilize and would not hold my
smartphone horizontal.
A: Ensure that you have charged the battery of the gimbal
before operating it, and then repeat Step 2 of the Quick Start

guide. Also ensure that the phone is fully placed in the holder or

the gimbal will have difficulty achieving balance.

Q: My phone won’t fit in the clamp.
A: If your phone is too small for the clamp, try using a phone

case. If that does not work, we offer a smaller clamp as an

accessory. If your phone is too large the device mount is not

compatible. Please contact your seller.

Q: I can’t see any picture on my smartphone’s screen.
A: First, please check that you turn on the camera of your smart

phone and then check that it is installed in the correct

orientation. Please refer to Step 2 of the Quick

Start guide.

Q: How long can it last?
A: Normally the battery can last 2-3 hours.

*For best results, turn OFF vibrate mode on

phone as it may interfere with operation.

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