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Owner’s manual, Technical service, Specifications service hints – Desa VN2000BTD User Manual

Page 17: Service publications, Replacement parts, Accessories

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17

104402

OWNER’S MANUAL

TECHNICAL
SERVICE

You may have further questions about in-
stallation, operation, or troubleshooting.

If so, contact DESA International’s Techni-
cal Service Department at 1-800-323-5190.

You can also visit DESA International’s
technical service web site at

www.desatech.com.

SPECIFICATIONS

SERVICE HINTS

When Gas Pressure Is Too Low

• pilot will not stay lit

• burner will have delayed ignition

• heater will not produce specified heat

When Gas Quality Is Bad

• pilot will not stay lit

• burner will produce flames and soot

• heater will backfire when lit

You may feel your gas pressure is too low or
gas quality is bad. If so, contact your local
natural gas supplier.

VN2000BTD

VN2800BTD

Btu (Variable)

10,000/20,000

15,000/30,000

Type Gas

Natural Only

Natural Only

Ignition

Piezo

Piezo

Pressure Regulator Setting

3" W.C.

3" W.C.

Inlet Gas Pressure (in. of water)

Maximum

10.5"

10.5"

Minimum

5"

5"

Dimensions, Inches (H x W x D)

Heater (Includes knobs & grill)

23.5 x 18.5 x 8.0

23.5 x 25.9 x 8.0

Carton

25.8 x 21.3 x 10.1

25.8 x 28.7 x 10.1

Weight (pounds)

Heater

22

30

Shipping

27

35

SERVICE
PUBLICATIONS

You can purchase service manual from the
address listed on the back page of this
manual. Send a check for $5.00 payable to
DESA International.

REPLACEMENT
PARTS

Note:

Use only original replacement parts.

This will protect your warranty coverage for
parts replaced under warranty.

PARTS UNDER WARRANTY

Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call DESA International’s Techni-
cal Service Department at 1-800-323-5190.

When calling DESA International, have ready

• your name

• your address

• model and serial numbers of your heater

• how heater was malfunctioning

• type of gas used (propane/LP or natural gas)

• purchase date

Usually, we will ask you to return the defec-
tive part to the factory.

PARTS NOT UNDER
WARRANTY

Contact authorized dealers of this product.
If they can’t supply original replacement
part(s), call DESA International’s Parts
Department at 1-800-972-7879 for referral
information.

When calling DESA International, have ready

• model number of your heater

• the replacement part number

FAN KITS - GA3100(A,B) AND
GA3200T(A,B)

For all models. Provides better heat distribu-
tion. Makes heater more efficient. Complete
installation and operating instructions included.

Manually-controlled - GA3100(A,B). In-
cludes ON/OFF switch.

Thermostatically-controlled - GA3200T(A,B).
Includes three settings: ON/OFF/AUTO.

ACCESSORIES

Purchase these heater accessories from your
local dealer. If they can not supply these
accessories, call DESA International’s Parts
Department at 1-800-972-7879 for referral
information. You can also write to the ad-
dress listed on the back page of this manual.

EQUIPMENT SHUTOFF
VALVE - GA5010

For all models. Equipment shutoff valve
with 1/8" NPT tap.

FLOOR MOUNTING STAND

Model VN2000BTD - GA4000B
Model VN2800BTD - GA4010B

For locating heater on the floor, away from
a wall. Complete installation

instructions included.

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