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Dimplex Shower User Manual

Page 6

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cleaner may be used on external surfaces

of the handset. Rub-clean showerheads

may be rubbed lightly to remove scale as

required. Over time build-up of limescale

requires the showerhead to be cleaned

more thoroughly, as follows.

1) Use a liquid non-abrasive bathroom

cleaner on external surfaces of the

handset.

2) Engage the key into the spray cartridge

recesses and turn anti-clockwise to

unscrew.

3) Remove the two small black ‘O’ rings

from the rear of the spray cartridge,

and rinse the ‘O’ rings clean.

4) Brush the spray plate with a stiff bristled

brush, if necessary immerse and soak

the spray plate for several hours in a

proprietary limescale remover. Rinse off

all traces of limescale and limescale

remover from the showerhead.

5) Replace the two black ‘O’ rings on the

rear of the spray cartridge and refit the

cartridge to the showerhead tightening

with the key.'

SECTION 6

Trouble shooting

Before calling our customer service

department please use the table to

determine likely causes of the problem:

NOTE Under normal operation the shower

heats the water as it passes through the

unit. The temperature of the water is

affected by the temperature of the water

in the mains cold water supply and the

speed with which the water flows through

the unit. It is therefore normal for the water

coming out of the shower to change

temperature through summer and winter

months where the mains water

temperature changes. It is also normal

for the water temperature to vary when

other water appliances are being use in

the home as these vary the water flow to

the shower unit. Do not under any

circumstances cover the showerhead

or prevent or restrict water leaving the

showerhead or unit. It is important to keep

the showerhead clean, removing all lime

scale and any other dirt blocking the

holes of the showerhead. The showerhead

must be cleaned as described in section

5 ‘looking after your shower’.

SECTION 7

Maintenance

Disconnect from mains electricity supply

before removing front cover.

All maintenance should only be carried

out by a qualified service engineer.

LOOKING AFTER YOUR SHOWER / TROUBLESHOOTING / MAINTENANCE

TROUBLESHOOTING

SYMPTOM

No hot water

Power indicator is

not lit

Water too hot

Water too cool or cold

Water flow is poor

Water continues to

drip from the handset

when switched off.

Pressure relief device

has operated

(water ejecting from

Pressure Relief tube).

POSSIBLE CAUSE

Power setting is at Cold.

Low Water Pressure.

The thermal cut-out

has operated.

The power setting is on cold.

Water pressure below minimum required.

Not enough water flowing through the

shower.

Blockage in supply.

Increase in ambient water

temperature.

Water flow too high.

Water pressure below minimum

required (See rating label).

Reduction in ambient water

temperature.

Shower head is blocked

The temperature control knob is

set at its hottest setting.

Water is draining from the shower unit,

after use.

Blocked spray head.

Twisted/blocked flexible shower hose.

ACTION

Select a heat setting

The water supply has dropped below the

minimum operating pressure. Switch off other

cold water devices and retry.

Clean the showerhead, and restart the shower.

If no hot water is produced call the Dimplex

Service Centre.

Select a heat setting and the indicator should

light.

Check if water mains stop valve is fully open.

Increase flow rate via temperature control.

Blocked spray head - clean or replace blocked

spray plate in spray head.

Check if stop valves are fully open. Check for

blockage in inlet filter.

Re-adjust flow rate to give increased flow.

Select ‘Low’ power.

Reduce flow rate via temperature control.

Select ‘High’ power.

Clean the showerhead. Ensure showerhead is as

specified by manufactured.

Increase the power setting by selecting hot and

increase the flow using the temperature control

knob.

This is normal, no action required. Should

water continue to drip after a few minutes

contact Dimplex Service Centre.

Remove handset and run water through the

shower and hose to remove any dirt that may

be trapped in the system. Clean or, if possible,

replace the spray plate in the spray head and

then fit a new Pressure Relief Device.

Check the hose is not restricted anywhere along

its length. Replace the hose if necessary and fit

a new Pressure Relief Device.

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