Epiphan AV.io HD User Manual
Page 6

AV.io HD User Guide – Release Notes
3
Disconnecting and reconnecting the USB 3.0 cable on an AV.io HD device with an HDMI splitter causes
video capture to become nonfunctional.
Workaround: Avoid using a splitter. If a splitter is necessary, disconnect then reconnect USB 3.0
cable from capture computer before reconnecting cable to AV.io HD.