Troubleshooting guide, Causes – Drolet ALASKA 2000 User Manual
Page 12

TROUBLESHOOTING GUIDE
PROBLEMS
CAUSES
SOLUTION
 
ON POSITION 6 (MAXIMUM) 
THE FLAME IS LONG AND 
SMOKY, THERE IS SUIT 
BUILD UPON THE GLASS 
 
Position 6 was reached too 
quickly. 
 
1. Set flow regulating handle 
to position 1.
2. wait for combustion to
stabilize.
3. Progressively increase flow
to desired position.
NOTE
: SEE LIGHTING
PROCEDURES. 
 
Maximum flow is too high
1. Set flow to a lower position 
2. Call a qualified technician 
to adjust the valve.
ON POSITION 1 (MINIMUM) 
THE FLAME PRODUCES 
SMOKE AND SUITS THE 
GLASS 
Cleaning tee and/or burner are 
dirty 
1.
Activate cleaning tee 
according to procedures 
2. Schedule at the next shut
off to clean the burner.
Orifice of plunger is partially 
plugged. 
1. Progressively
increase
flow
to position 6.
2.
Push in manual 
consecutive times on the 
thermostatique regulator 
bottom to remove dirt form 
the orifice. 
NOTE : If the problem persist, 
you may have to remove and 
clean out the valve with alcohol. 
Call your specialized 
technician. 
 
ON POSITION 1 (MINIMUM) 
THE FLAME PRODUCES 
SMOKE AND SUITS THE 
GLASS 
Flow is to low
1. Slightly increase the flow
regulating handle.
2.
Call a specialized 
technician. 
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