Sp-usb-13, Owner’s manual, Trouble shooting – Dove Systems Starport Win User Manual
Page 7: Warranty information

805.541.8292\\805.541.8293
DOVE LIGHTING SYSTEMS INC.
\\3563 SUELDO STREET UNIT E
SAN LUIS OBISPO\\ CA 93401
OWNER’S MANUAL
805.541.8292\\805.541.8293
DOVE LIGHTING SYSTEMS INC.
\\3563 SUELDO STREET UNIT E
SAN LUIS OBISPO\\ CA 93401
OWNER’S MANUAL
14\\
13\\
:Trouble Shooting
The latest version of this manual is always on the Dove web site at
www.dovesystems.com. Trouble shooting hints and answers to
frequently asked questions (FAQ) are also on the web. For additional
help call (805) 541-8292 anytime. To have a unit repaired, return it
freight prepaid
to:
Dove Systems
3563 Sueldo Unit E
San Luis Obispo, CA 93401
Please include a return address, daytime phone number, shipper
preference (UPS ground, UPS second day air, etc.), and "need by" date.
The repair process is expedited when a note describing the
specific symptoms is included with the unit.
:Warranty Information
The manufacturer agrees that its products shall be free from
defects in material or workmanship over a period of one year from
date of shipment from the factory. Said warranty will not apply if
equipment is used under conditions of service for which it is not
specifically intended. The manufacturer is not responsible for damage
to its apparatus through improper installation, physical damage, or
poor operating practice. If any device is found unsatisfactory under
the warranty, the buyer should notify the manufacturer, and after
receipt of shipping advice, buyer may return it directly to Dove Systems,
San Luis Obispo, CA, shipping prepaid. Such equipment will be
replaced or put in proper operating condition, free of all charges
except transportation. The correction of any defects by repair or
replacement by the manufacturer shall constitute fulfillment of all
obligations to the purchaser. Manufacturer does not assume
responsibility for unauthorized repairs to its apparatus, even though
defective. Manufacturer shall not be liable for any consequential
damage in case of any failure to meet the conditions of any warranty
of shipping schedule, nor will claims for labor, loss of profits,
repairs, or other expenses incidental to replacement be allowed.
No other representation, guarantees or warranties, expressed or
implied, are made by the manufacturer in connections with the
manufacture and sale of its equipment. This warranty is
non-transferable and applies to the original buyer only.
"
:OTHER TERMS
Manual DMX: Input must be configured as dimmer channels or
as submasters in "Preferences".
Colors: Levels set by mouse or manual channel input
are shown in white.
Levels recorded in a cue are shown in yellow.
Levels comming from the submasters are shown in purple.
Pile On: StarPort uses "highest takes precedence". That is, if
cues, effects, manual channel input,
and submaster input are all happening at the same time, then
the highest level value will be sent to
the dimmers. Also, the color of the level on the screen will
tell you where the highest level is coming from.
Printing: Select “Print” under the file menu to print your current
plot view. Currently, printing cue lists in unavailable.
:StarPort I/O CONNECTIONS AND PINOUTS
5 PIN XLR (DMX) DB9 (DMX)
PIN1 Common PIN 1 Common TO DIMMERS
2 Data Not 2 Data Not TO DIMMERS
3 Data 3 N/C
4 N/C 4 Data TO DIMMERS
5 N/C 5 N/C
6 Data FROM CONTROL
7 N/C
8 Data Not FROM CONTROL
9 Common FROM CONTROL
Phone:805.541.8292
Fax:805.541.8293
DOVE LIGHTING SYSTEMS INC.
3563 SUELDO STREET UNIT E
SAN LUIS OBISPO\\ CA 93401
www.DOVESYSTEMS.com