Dove Systems DM-124 - Manual (Page 7)

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It is recommended that all equipment be repaired at the factory. If the unit is under warranty, it MUST
be repaired at the factory. Replacement parts are available, but because the DM-406D is a microcon-
troller based product running proprietary software, schematics will not be released.
B Obtaining Service
To have equipment repaired, please call the factory at (805)541-8292 for a Return Materials Authori-
zation (RMA) number. Pack the unit securely in a sturdy box with plenty of padding material. Include
a note with the unit describing the problems experienced, the return address, the date the unit is
needed back, and a daytime phone number. This will help the technician identify the cause faster.
Pack the unit securely, and ship it to:
Dove Systems
3563 Sueldo Unit E
San Luis Obispo, CA 93401