3 frequently asked questions – Devolo MicroLink 56k Fun USB User Manual
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Appendix
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devolo MicroLink 56k Fun USB
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3.3
Frequently Asked Questions
This section provides solutions to problems regarding your MicroLink 56k Fun
USB, which our support team has already worked through for other
customers.
Question
How can I configure an analog modem for a private
branch exchange (PBX)?
The analog modem is connected to a PBX. A connection cannot be
established. Every time a dial sequence is run, the following messages are
displayed:
b
'Error 680: No dial tone'
b
'Error 678: The dialed computer is not answering' or 'Error 678: No
answer'
Cause
A PBX requires a number for accessing an outside line. Usually this is
specified with a single digit (0-9), while some systems use several digits or
the flash button. When you first setup your Internet connection, Windows
prompts you to enter this number in the 'General Information'. Even if the
number for accessing an outside line is entered, problems can occur when
trying to establish a connection. If this is the case, check the following
settings:
Solution (1. disable
dial tone detection)
With the Windows standard configuration, the modem waits for a
dial tone before dialing. This function has to be disabled.
Windows 98
Under My Computer
̈
Dial-Up Networking, click the dial-up connection
you have created with the right mouse button. Under the 'Properties' entry,
click Configure. On the 'Connection' tab, disable the 'Wait for dial tone
before dialing' option.
Windows Me
Under Start
̈
Settings
̈
Dial-Up Networking, select your dial-up
connection using the right mouse button. Under the 'Properties' entry, click
Configure. On the 'Connection' tab, disable the 'Wait for dial tone before
dialing' option.
Windows 2000
Click Start
̈
Settings
̈
Control Panel
̈
Phone and Modems Options.
On the 'Modems' tab, select your modem. Click on Properties. On the
'General' tab, disable the 'Wait for dial tone before dialing' option.