Daktronics BA-1518 User Manual
Page 52
TNMC Maintenance
and Troubleshooting
9-11
second invoice, minus a restocking fee.
@To avoid a restocking charge, please return the defective equipment within 30 days from the
invoice date.
Daktronics also offers a Repair and Return program for items not subject to exchange.
Return Materials Authorization: To return parts for service, contact your local representative prior to
shipment to acquire a Return Material Authorization (RMA) number. If you have no local
representative, call the Daktronics Help Desk for the RMA. This expedites repair of your component
when it arrives at Daktronics.
Packaging for Return: Package and pad the item well so that it will not be damaged in shipment.
Electronic components such as printed circuit boards should be installed in an enclosure or placed in an
antistatic bag before boxing. Please enclose your name, address, phone number and a clear description
of symptoms.
This is how to reach us:
Mail: Customer
Service
Daktronics,
Inc.
P.O.
Box
5128
331 32nd Avenue
Brookings, SD 57006
Phone:
Daktronics Help Desk: 1 (877) 605-1115 (toll free)
or 1 (605) 697-4036
Fax:
1 (605) 697-4444
E-mail: