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Comtech EF Data MIDAS Transmit and Receive Levels User Manual

Page 6

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Transmit and Receive Levels, Operator’s Guide, Rev. 0

Preface iv

See the Comtech EF Data website at http://www.comtechefdata.com for contact information for a Factory

Authorized Service Center. Contact the Factory Authorized Service Center for:

Product support

Information on upgrading or returning a product

Contact the Comtech EF Data Customer Support Department for:

Product support or training

Information on upgrading or returning a product


A Customer Support representative may be reached at:

Comtech EF Data
Attention: Customer Support Department
2114 West 7th Street
Tempe, Arizona 85281 USA

480.333.2200 (Main Comtech EF Data Number)
480.333.4357 (Customer Support Desk)
480.333.2500 FAX


or, E-Mail can be sent to the Customer Support Department at:

[email protected]

1. To return a Comtech EF Data product (in-warranty and out-of-warranty) for repair or

replacement:


2. Request a Return Material Authorization (RMA) number from the Comtech EF Data

Customer Support Department.


3. Be prepared to supply the Customer Support representative with the model number,

serial number, and a description of the problem.


4. To ensure that the product is not damaged during shipping, pack the product in its

original shipping carton/packaging.


5. Ship the product back to Comtech EF Data. (Shipping charges should be prepaid.)