Coloronix 6″ Recessed RGBW Downlight - Manual (Page 13)

Troubleshooting Guide
If does not light, check if:
Electrical power is not connected.
Electrical power is less than specific voltage.
Electrical power is greater than specified voltage.
If does not respond to DMX control signal, check if:
DMX control device and RGBW are addressed differently.
DMX cable is damaged.
DMX control device is disconnected or not operating.
DMX device needs to be restarted.
LED fixture was not restarted after address change.
Restart fixture.
If the fixture is not responding to DMX, check if:
DMX addressing is incorrect:
Check Control Panel and unit addressing.
The wrong polarity settings may be on the controller:
Check polarity switch settings on the controller.
DMX cables may be loose:
Check cable connectors.
If DMX control operation flickers or is intermittent, check if:
RGBW Color Changing Downlights or final DMX device in daisy chain is not
terminated.
DMX cable is damaged.
DMX control device is operating at less than 25Hz.
If there is a loss of signal, check if:
Non-DMX cables are being used:
Use only DMX compatible cables (see page 10).
Signals are bouncing:
DMX terminator is not installed as suggested.
If output is less than normal, check if:
Environment temperature may be in excess of 50°C/122°F.
Lens may be damaged or dirty.
DMX control or RGBW channels may be set at low level.
Page 13 - Coloronix RGBW Recessed Lighting Manual V2.0