Broadata Communications 200E-CC - Manual (Page 10)

BCI 200E-CC/200E-CCP User’s Manual
Universal Fiber Optic Card Cage System
Broadata Technical Support, [email protected] 11
6.0 SERVICE PROCEDURE
6.1 Replacement Policy
Standard products found defective on arrival (DOA) will be
replaced, based on availability. Please call Customer Service
at 800-214-0222 for information.
6.2 Return/Repair Service
The BCI 200E-CC/200E-CCP System contains no user
serviceable components. If you have a problem with your unit,
please contact the Customer Service Department. To facilitate
our return/repair processing please contact Broadata
Communications, Inc. to obtain a Return Material Authorization
(RMA). Please include the following information:
• Product model number
• Serial Number
• Complete description of problem
• Hardware installation description
Broadata Communications, Inc.
2545 West 237th Street, Suite K
Torrance, CA 90505
1-800-214-0222
(310) 530-1416
(310) 530-5958 (Facsimile)
e-mail: [email protected]
Website: www.broadatacom.com