BECKHOFF EP-xxxx-xxxx - Manual (Page 19)

Appendix
EtherCAT Box Modules in potentially explosive areas 15
5 Appendix
5.1 Beckhoff Support and Service
Beckhoff and their partners around the world offer comprehensive support and service, making available fast
and competent assistance with all questions related to Beckhoff products and system solutions.
5.1.1 Beckhoff branches and partner companies Beckhoff Support
Please contact your Beckhoff branch office or partner company for local support and service on Beckhoff
products!
The contact addresses for your country can be found in the list of Beckhoff branches and partner companies:
http:\\www.beckhoff.com . You will also find further documentation for Beckhoff components there.
5.1.2 Beckhoff company headquarters
Beckhoff Automation GmbH
Eiserstr. 5
33415 Verl
Germany
Phone: + 49 (0) 5246/963-0
Fax:
+ 49 (0) 5246/963-198
E-mail: [email protected]
Web: http:\\www.beckhoff.com
Beckhoff Support
Support offers you comprehensive technical assistance, helping you not only with the application of individual
Beckhoff products, but also with other, wide-ranging services:
 support
 design, programming and commissioning of complex automation systems
 and extensive training program for Beckhoff system components
Hotline: + 49 (0) 5246/963-157
Fax: + 49 (0) 5246/963-9157
E-mail: [email protected]
Beckhoff Service
The Beckhoff Service Center supports you in all matters of after-sales service:
 on-site
service
 repair
service
 spare
parts service
 hotline
service
Hotline: + 49 (0) 5246/963-460
Fax: + 49 (0) 5246/963-479
E-mail: [email protected]