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Troubleshooting, Fault correction, Troubleshooting 21 – BECKHOFF CP63xx User Manual

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Troubleshooting

Troubleshooting

Please also refer to chapter

General Notes.

i

Note

Pixel errors in the TFT display are production-caused and represent
no complaint-reason!


Fault correction


Fault Cause Procedure
Nothing happens after the Industrial
PC has been switched on

No power supply to the Industrial
PC

Other cause

Check power supply cable


Call Beckhoff Service

The Industrial PC does not boot
fully

Floppy disk or CD in the drive


Setup settings are incorrect

Other cause

Remove floppy disk or CD
and press any key

Check the setup settings

Call Beckhoff Service

Computer boots, software starts,
but control does not operate
correctly

Cause of the fault is either in the
software or in parts of the plant
outside the Industrial PC

Call the manufacturer of the
machine or the software

Floppy disk or CD access error

Faulty disk or CD


Faulty disk drive

Check disk or CD in another
drive

Call Beckhoff Service

The Industrial PC functions only
partially or only part of the time, e.g.
no or dark picture, but disk drive
responds when switching on

Defective components in the
Industrial PC

Call Beckhoff Service

CP63xx

21

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