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Propane/lp vent-free fireplace system, Troubleshooting – Desa FMH26TP User Manual

Page 20

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20

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PROPANE/LP VENT-FREE FIREPLACE SYSTEM

TROUBLESHOOTING

WARNING: Turn off and un-

plug fireplace and let cool before
servicing. Only a qualified ser-
vice person should service and
repair fireplace.

CAUTION: Never use a wire,

needle, or similar object to clean
ODS/pilot. This can damage ODS/
pilot unit.

POSSIBLE CAUSE

1. Ignitor cable pinched or wet

2. Ignitor electrode not connected to igni-

tor cable

3. Broken ignitor cable
4. Bad piezo ignitor
5. Ignitor electrode broken
6. Ignitor electrode positioned wrong

1. Gas supply turned off or equipment

shutoff valve closed

2. Control knob not in PILOT position
3. Control knob not pressed in while in

PILOT position

4. Air in gas lines when installed

5. Depleted gas supply
6. ODS/pilot is clogged

7. Gas regulator setting is not correct

1. Control knob not fully pressed in
2. Control knob not pressed in long enough

3. Safety interlock system has been triggered

4. Equipment shutoff valve not fully open
5. Thermocouple connection loose at con-

trol valve

6. Pilot flame not touching thermocouple,

which allows thermocouple to cool,
causing pilot flame to go out. This prob-
lem could be caused by one or both of
the following:
A) Low gas pressure
B) Dirty or partially clogged ODS/pilot

7. Thermocouple damaged
8. Control valve damaged

REMEDY

1. Free ignitor cable if pinched by any

metal or tubing. Keep ignitor cable dry

2. Reconnect ignitor cable

3. Replace ignitor cable
4. Replace piezo ignitor
5. Replace piezo ignitor
6. Replace piezo ignitor

1. Turn on gas supply or open equipment

shutoff valve

2. Turn control knob to PILOT position
3. Press in control knob while in PILOT

position

4. Continue holding down control knob. Re-

peat igniting operation until air is removed

5. Contact local propane/LP gas company
6. Clean ODS/pilot (see Cleaning and

Maintenance, page 19) or replace ODS/
pilot assembly

7. Replace gas regulator

1. Press in control knob fully
2. After ODS/pilot lights, keep control

knob pressed in 30 seconds

3. Wait one minute for safety interlock sys-

tem to reset. Repeat ignition operation

4. Fully open equipment shutoff valve
5. Hand tighten until snug, then tighten 1/4

turn more

6. A) Contact local propane/LP gas company

B) Clean ODS/pilot (see Cleaning and
Maintenance
, page 19) or replace ODS/
pilot assembly

7. Replace thermocouple
8. Replace control valve

OBSERVED PROBLEM

When ignitor button is pressed, there is no
spark at ODS/pilot

When ignitor button is pressed, there is
spark at ODS/pilot but no ignition

ODS/pilot lights but flame goes out when
control knob is released

Note:

For additional help, visit DESA

International’s technical service web site
at

www.desatech.com

.

Note:

All troubleshooting items are listed in

order of operation.

www.desatech.com