Auto-Zone Control Systems Remote Link II Technical Guide, Installation Instructions for the Remote Link II Modem (Version 01C) - Manual (Page 19)

Remote Link II Technical Guide
19
Operator Interface
Troubleshooting the USB Serial COM Port Number
4. To assign a port number less than 10, click on
. The Advanced Settings Window will
appear.
5. In the COM Port Number drop box, select which
COM port you wish to use. Make sure you select a
COM port number that is not currently in use (you
can see the ports in use in the Device Manager
Window). Select a port that is less than 10.
NOTE: Windows ® will assign a port number to every device
that has ever been installed on your computer. So if
there are no available ports below 10, choose a port
number less than 10 for a device listed that you know
you are not currently using.
6. Once you select the correct COM port number, click
and close any windows opened in the process
of changing the port number. Make note of this
number because you will need it when setting up
Prism.
Changing the USB Serial COM Port
Number
When the Remote Link II is fi rst plugged in, it will be assigned a
COM port number to be used for communicating with the Prism
software. If the port number is 10 or greater, it needs to be changed
to a value less than 10 to be recognized by Prism.
1. Click , click , click
, click the tab, and then
click
to get to the Device
Manager Window.
2. Click on the plus sign next to Ports to see all of the
COM ports.
3. Right-click on “USB Serial Port (COM#)” and select
. In the Properties Window, select the
tab.