Warranty and service information, Limited warranty, Service – ART Pro Audio FX-1 - Personal Effects Processor User Manual

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The following information is provided in the unlikely event that
your unit requires service. Use this procedure to return units in the
United States only. For service outside the United States, please
contact your authorized A R T distributor.

1) Be sure that the unit is the cause of the problem. Check to make
sure the unit has power supplied, all cables are connected correct-
ly, and the cables themselves are in working condition.

2) If you find the unit to be at fault, write down a description of
the problem, including how and when the problem occurs.

3) Call the factory for a Return Authorization (RA) number.

4) Pack the unit in its original carton or a reasonable substitute.
The packing box is not recommended for a shipping carton. Put
the packaged unit in another box for shipping. Print the RA num-
ber clearly under the address.

5) Include with your unit: a return shipping address (we cannot
ship to a P.O. Box), a copy of your purchase receipt, a daytime
phone number, and a description of the problem.

6) Ship the unit to:

APPLIED RESEARCH & TECHNOLOGY, INC.
215 TREMONT STREET
ROCHESTER, NY 14608
ATTN: REPAIR DEPARTMENT
RA # ___________________

7) Contact our customer service department at (716) 436-2720 for
your Return Authorization number or questions regarding repairs.
Customer Service hours are 9:00 AM to 4:00 PM Eastern Time,
Monday through Friday.

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Warranty service for this unit will be provided by Applied Research
& Technology, Inc. in accordance with the following warrant state-
ment.

Applied Research & Technology, Inc. (ART) warrants to the original
purchaser that this product and the components thereof will be
free from defects in workmanship and materials for a period of
three years from the date of purchase. Applied Research &
Technology, Inc. will, without charge, repair or replace, at its
option, defective product or component parts upon prepaid deliv-
ery to the factory service department or authorized service center,
accompanied by proof of purchase date in the form of a valid sales
receipt.

EXCLUSIONS: This warranty does not apply in the event of misuse
or abuse of the product or as a result of unauthorized alterations
or repairs. This warranty is void if the serial number is altered,
defaced, or removed.

ART reserves the right to make changes in design or make addi-
tions to or improvements upon this product without any obligation
to install the same on products previously manufactured.

ART shall not be liable for any consequential damages, including
without limitation damages resulting from loss of use. Some states
do not allow limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you. This war-
ranty gives you specific rights and you may also have other rights
which vary from state to state.

For units purchased outside the United States, service will be pro-
vided by an authorized distributor of Applied Research &
Technology, Inc.