ART Pro Audio dPDB - Dual Passive Direct Box - Manual (Page 2)

The dPDB’s ability to accept speaker level inputs from a power amplifier’s output allows post-amplifier, post eq and
effects signals to be fed directly to the console. In this manner, a particular effect or amplifier sound can be sent
directly to the mix.
Suggested setting – set the input attenuation to –40dB (amp level).
Service:
The following information is provided in the unlikely event that your unit requires service.
1) Be sure that the unit is the cause of the problem. Check to make sure that all cables are connected correctly, and
the cables themselves are in working condition.
2) If you find the unit to be at fault, write down a complete description of the problem, including how and when the
problem occurs. Please write down a description of your complete setup before calling Customer Service.
3) Call the factory (585-436-2720) for a Return Authorization (RA) number.
4) Pack the unit in its original carton or a reasonable substitute. The packing box is not recommended as a shipping
carton. Put the packaged unit in another box for shipping. Print the RA number clearly on the outside of the shipping
box. Print your return shipping address on the outside of the box.
5) Include with your unit: a return shipping address (we cannot ship to a P.O. Box), a copy of your purchase receipt, a
daytime phone number, and a description of the problem.
6) Ship only your unit and its power supply (keep your manual!) to:
APPLIED RESEARCH AND TECHNOLOGY
215 TREMONT STREET
ROCHESTER, NEW YORK 14608
ATTN: REPAIR DEPARTMENT
RA# ____________________
7) Contact our Customer Service department at (585) 436-2720 for your Return Authorization number or questions
regarding technical assistance or repairs. Customer Service hours are 9:00 AM to 5:30 PM Eastern Time, Monday
through Friday. (The DPDB warranty period is one year.)
APPLIED RESEARCH & TECHNOLOGY
215 TREMONT STREET
ROCHESTER, NEW YORK 14608 USA
(585) 436-2720 (585) 436-3942 – Fax
www.artproaudio.com
E-mail: [email protected]